Overall, our monitoring service automatically checks various measured values every 30 seconds to 5 hours.
The front end of the application is checked every 5 minutes.
If an error does occur, we differentiate the service response times depending on the degree of failure or error, as follows:
Defect that completely prevents operation: 8 hours
Defect that partially prevents operation: 2 working days
Minor defect: 8 working days